New Patient Representative

Colorado Springs Cardiology View Company Profile

We are seeking a dedicated and detail-oriented individual to join our team as a New Patient Representative. In this role, you will be responsible for managing all aspects of scheduling for new patient referrals within our large cardiology practice. Your primary duties will include scheduling appointments, collecting patient demographics, data entry in EPIC, generating internal electronic referrals, and facilitating communication with referring provider offices to ensure timely and accurate coordination of care and request for all necessary documentation and records for appointment.Responsibilities:Schedule all new patient referrals in accordance with practice and provider protocolsContact patients to gather demographic information and ensure accuracy of patient electronic medical recordPerform data entry tasks accurately and efficiently in Epic EMRGenerate internal electronic referrals for new patient appointments, ensuring all necessary authorization information is documented and communicated effectively.Conduct outreach to referring provider offices to communicate referral status updates and secure all required medical recordsProvide exceptional customer service to patients and referring providers, addressing inquiries and concerns in a timely and professional mannerHeavy Phones- handle all incoming New patient scheduling callsMaintain confidentiality of patient information and adhere to HIPAA guidelinesAssist with other administrative tasks and projects as needed within the cardiology practiceRequirements:Excellent customer service skills and professional demeanorStrong attention to detail and ability to multitask in a fast-paced environmentExcellent communication and interpersonal skillsAbility to work independently as well as part of a teamFlexibility to adapt to changing priorities and workload demandsEducation:High School diploma or equivalent requiredAssociate or bachelorxe2x80x99s degree in healthcare administration, communications, or related field preferred.Previous experience in healthcare scheduling or related administrative role preferredProficiency with EPIC EMR system preferredKnowledge of cardiology terminology and procedures is preferredCompensation details: 18-26 Hourly WagePIea8d8ee802cc-25405-34531006

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